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1. How do I sign up for ACH?

1. Open the ACH Form (PDF)
2. Print out, complete, and sign the form.
3. Return by mail to: Lake Delton Utility Department P.O. Box 87, Lake Delton WI 53940-0087
4. Return by fax to: 608-254-7785

2. Will I still receive a bill?

Yes. Your bill will be mailed to you via the United States Postal Service after the 1st of the month or emailed on the day of billing. You will be able to review it and notify us if you have any questions. If for any reason there is a dispute, you may contact us prior to the 15th of the month to resolve the dispute before payment is withdrawn on the 18th of the month.

3. How do I discontinue participation in the program?

A written request at least 30 days in advance of the next scheduled payment is necessary to terminate your automatic payment. See ACH Cancellation Form (PDF).

4. What happens if I move? How do I end or transfer my ACH enrollment?

Your ACH enrollment will automatically end with your final bill on a move out.

5. How do I end or transfer my ACH enrollment?

If you would like to continue your ACH enrollment at a new address, you must complete a new form for that account.

6. When will my Automatic Bill Payment begin?

Automatic withdrawal will begin with the next billing cycle. Please continue to pay your bill until “You are on our “Direct Payment-Do Not Pay-” appears on your monthly bill.

7. What happens if there are insufficient funds in my account?

Any uncollectible amounts will be charged a $25 Non-sufficient Fund Charge plus any bank charges from your bank.

8. Should I continue to use my own bank’s bill payment service?

Many of our customers have been paying through their own bank's bill payment service. Those payments we have been receiving through this channel either arrive after the due date and none of these payments include the remittance stub which should be returned with your payment for proper posting.

Please note on January 1, 2016, we will require the top portion (remittance stub) with all payments. Those without the top portion may incur a late charge as it will take longer to process.

9. Is there a charge for this service?

No – It’s Free.

If you are using PSN as Auto Debit please cancel this service through PSN.

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1. Can I have a campfire at my house?

Village of Lake Delton

Campfires are permitted when:

• used only for cooking or warming the body
• use of a fire ring of no more than a 48-inch diameter
• clean wood only
• on private property
• adult supervision
• does not cause a fire hazard or nuisance to other persons

All other outdoor fires are strictly prohibited, such as the burning of brush, leaves, trash, and the use of burn barrels or incinerators.

Town of Delton & Dellona

Campfires are allowed anytime, year-round, as long as a burning ban is not issued. These fires are for the purpose of cooking or warming the body.

2. Can I burn if I live outside the Village Limits of Lake Delton?

Burning permits are required by the Wisconsin Department of Natural Resources in many parts of the state to conduct legal and responsible burning in the outdoors. Burning permits are free and easy to obtain.

For any questions regarding burning that is outside of the village limits, please call the Wisconsin Dells Ranger Station at 608-254-4451.

Burning permits are required by the Wisconsin Department of Natural Resources in DNR Forest Fire Protection Areas and outside incorporated cities and villages to conduct the burning of legal materials when the ground is not completely snow-covered.

Visit the Wisconsin Department of Natural Resources website to obtain a burn permit, check on fire danger and burning restrictions, or for contact information to a DNR warden.

3. What do I do if I have a fire?

First, get everyone out of the building. Then use a cell phone or a neighbor's phone to call 911. Never try to fight the fire yourself or go back into a burning building. Call 911 early to get the Fire Department to your home or business quickly - never delay. When in doubt, call 911.

4. Should I have a fire extinguisher in my home?

Yes, but only if you are willing to follow these rules. First, call 911. The delay in calling for the Fire Department to respond may make the difference in saving your life or property. Second, understand that fire extinguishers in a home should never be used to fight large or spreading fires. No fire extinguisher should be used on any fire that is larger than a wastebasket in size. Many times the improper use of an extinguisher makes the fire worse and spreads fire into places where it would not normally go. You must choose the right type, size, and class of extinguisher for your home, and you need to be properly trained and experienced in using one. Feel free to contact the Fire Department for more information.

5. Do I need a Carbon Monoxide detector?

Per state law, all single-family and two-unit homes, new and existing, must install a CO alarm on every floor level, near sleeping areas.  A CO alarm is needed if your home has any fuel burning appliances such as stoves, ovens, grills, clothes dryers, furnaces, boilers, water heaters, fireplaces, and heaters or has an attached garage.

6. What if my carbon monoxide detector is going off?

If people in the house are experiencing flu-like symptoms, get out of the building into the fresh air and call 911 immediately. If there are no signs of illness, take a look at the back of the CO detector where there will be an explanation of what the alarm activation means. As an example, four beeps could mean a low battery. For further assistance, call Sauk County Dispatch Center at 608-254-8331 and request to have the Fire Department respond to your home.

7. Does the Fire Department charge me if you come to my property for a call?

This depends on where you live. There is no charge for a fire department response if you live in the Town of Delton or Village of Lake Delton. There is a charge per call based on services provided if you live in the Delton Fire coverage area of the Town of Dellona or on Ho-Chunk Nation Tribal land.

8. Does the Fire Department conduct courtesy home fire inspections?

Yes. The Department's fire inspectors have the responsibility of conducting fire and safety inspections in all commercial establishments and apartment buildings. The inspectors will also come to any residential home in the Village and conduct a courtesy inspection in order to help identify hazards and provide suggestions for improvement. There is no charge for this service.

9. What do I do when an emergency vehicle is approaching?

Just remember to "Pull to the Right for Sirens and Lights." It is critically important for motorists to yield the right-of-way to emergency vehicles; lives depend on it. By law, the driver of a vehicle is required to pull to the right and stop immediately upon seeing an emergency vehicle approaching with its lights and/or siren on. This includes traffic moving in either direction. Remember, you must yield the right-of-way to an emergency vehicle, never follow closer than 500 feet behind one, do not park in the same block of emergency responders during an incident, and never drive over a fire hose.

10. What is the “Move Over Law?”

Drivers must provide a safety zone for stopped fire apparatus, law enforcement, other emergency responders, and maintenance vehicles. To help safeguard personnel who work on the side of highways, Wisconsin has a "Move Over Law." The law requires drivers to shift lanes or slow down in order to provide a "safety zone" for a fire truck, squad car, ambulance, tow truck, or highway maintenance vehicle that is stopped on the side of a road with its warning lights flashing. Drivers have two options for creating a safety zone: if the road has more than one directional lane, like the Interstate, and you can switch lanes safely, you must move over to vacate the lane closest to the vehicle with its lights flashing. If you can't safely move over, you must reduce your speed. Failure of motorists to move over is one of the reasons that motor vehicle crashes kill more law enforcement officers on duty than any other cause.

11. What is an ISO rating?

ISO stands for Insurance Services Office and one of their services is the Public Protection Classification system often referred to as the ISO rating of a city. This rating represents the effectiveness of fire protection in a city on a scale of one through ten with class one being the best or superior fire protection and class 10 not meeting minimum criteria.

Currently, Delton Fire Department has an ISO rating of 4.

12. When are sirens activated?

There are five outdoor warning sirens located in the Village of Lake Delton. These sirens are intended to alert those who are outside if there is a tornado warning for our immediate area. The sirens are tested each month on the first Wednesday at noon.

13. What are the Village of Lake Delton Fire Codes?

Village of Lake Delton Fire Codes:

• Village of Lake Delton Municipal Code: Chapter 36 Fire Protection (PDF)
• Wisconsin Department of Administration SPS 314
• Wisconsin Department of Safety and Professional Services (DSPS)

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1. Can you waive a late charge?

A utility cannot waive a properly applied LPC that has been authorized by the PSC under Wis. Adm. Code s. PSC 185.33 (9) or (10) and included in the utility’s filed rates (in the billing paragraph of schedule Mg-1) from Public Service Commission of Wisconsin FAQ’s Billing.

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1. What is a rental deposit? How much is it?

The deposit is required to cover any damages to the property. The amount varies, usually it equals one week's rent for an apartment. If there are no damages to the property, you will receive the deposit back at the end of your stay.

2. Is the weekly rent the total price for renting the apartment?

It depends on your lease; make sure you read it carefully and understand your obligations. Ask the owner if all utilities, such as electric, are included in the rent or whether there are any additional charges.

3. What to do with a paycheck from my job?

You can cash it at the bank or deposit it in your bank account. Additional check cashing fees may apply unless you have an account with the bank you want to cash your paycheck in. We highly recommend you have an account so your money will be guaranteed safe.

4. What should I do if I get injured at work?

Inform your manager immediately. In case you get injured at work, the company is required to take care of your treatment as well as all the medical bills, which should be paid by your employer. Outside of employment contact your sponsor immediately.

5. When is the best time of the day to apply for a job?

Keep in mind the managers of hotels and restaurants are not able to speak with you during their busy hours. The best time to apply for a job in the hotel is 10 am to noon, in a restaurant from 2 pm to 4 pm, and waterparks typically open around 10 am.

6. Can I work without a Social Security Card?

When you apply for a card, you will be given a receipt to show your employer saying you are allowed to work until your Social Security card arrives. Be aware that some employers will not give you your paycheck unless you provide a Social Security number. Apply for your Social Security Card immediately after your arrival since it usually takes up to 3 to 4 weeks for your card and number to arrive.

7. Who do I contact if there is a problem with my housing?

When your housing is in the Village of Lake Delton you can contact the Police, Fire Department or the Zoning Office. If you are in the City of Wisconsin Dells you can contact the Wisconsin Dells Police Department.

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1. How do I obtain a dog license and how much do the cost?

Licenses can be obtained at the Kay C Mackesey Administration Building. You need to provide your dog's rabies vaccination certificate; the charges are $10 for male or female dogs or $5 for spayed or neutered dogs over five months of age.

Dog tags expire December 31 of each year and are available for sale starting approximately December 15 for the next year, but must be purchased by March 31st of each year. Licenses renewed after April 1st will be assessed a late fee of $5.

You may also submit your current rabies certificate of vaccination (must have the date rabies vaccination was given, name of the manufacturer of the vaccine, and expiration date) with your tax payment along with a stamped self-addressed envelope. Payment for Dog Licenses may note be included with your tax payment.

 

Dog Licenses
Neutered/Spayed	Annual	$                                10.00	Starting with 2024 Dog Tags
Other	Annual	$                                15.00	Starting with 2024 Dog Tags
Late Fee	Each	$                                  5.00

2. How do I find out who serves on the Village of Lake Delton Committees?

View 2022 through 2023 Village Board Committees Commissions (PDF).

3. When is my next real estate payment due and where do I send it?

Real Estate payments are due either in full or half by January 31st every year in person to the Kay C Mackesey Administration Building at 50 Wisconsin Dells Parkway South or by U.S. Mail postmarked no later than January 31st of that year to the Village of Lake Delton at P.O. Box 87 Lake Delton WI 53940-0087.

If you pay only half by January 31st the second half is due by July 31st of the same year to the Sauk County Treasurer at 505 Broadway Baraboo WI 53913. To verify payments after January 31st please call the Sauk County Treasurer at 608-355-3275.

4. When is my personal property taxes due and where do I send it?

Personal Property taxes are due either in full on January 31st of every year in person to the Kay C Mackesey Administration Building at 50 Wisconsin Dells Parkway South or by U.S. Mail postmarked no later than January 31st of that year to the Village of Lake Delton at P.O. Box 87 Lake Delton WI 53940-0087.

5. Where can Real Estate and Personal Property tax payments be made?

Either the first installment or the total tax is due no later than January 31 each year. Payment can be made in person at the Kay C. Mackesey Administration Building or can be sent by the U.S. Mail Service postmarked no later than January 31 of that year. Checks should be made out to the Village of Lake Delton and sent to P O Box 87, Lake Delton, WI 53940-0087.

If you are requesting a receipt, please enclose a stamped self-addressed envelope. If making payment by check, your tax receipt is not valid until the check has cleared the bank.

Office Hours: 

• Monday through Thursday from 8:00 am until 4:30 pm

• Friday from 8:00 am until 2:00 pm.

The Office will be closed the following holidays: Christmas Eve, Christmas Day, New Years Eve and New Years Day. (December 24th, 25th and 31st, and January 1st each year)

**If the holiday falls on a Sunday, Monday will be treated as the holiday.

**If the holiday falls on Saturday, Friday will be treated as the holiday.

Please check the CALENDAR to see the exact dates closed.

Beginning December 15th each year. As a convenience to our customers, you will be able to pay online from checking or savings accounts and credit card 24/7 via Payment Service Network. There is a fee to use this service; our payment processor (PSN) charges a $1.10 fee for checking and savings accounts. The credit card charge is 3% (+ $.50 if payment is under $100). You can only pay one bill per transaction and all payments must be completed by midnight on January 31.

You can visit the PSN website here (this link is only live from December 15 to January 31).

You can obtain the following information online:

• Assessments
• Taxes
• Payment History
• Parcel Map
• Re-Print Tax Bill (ALR)

Visit the Sauk County website to search for relevant records. 

If you need assistance, please contact the Sauk County Treasurer's Office via phone at 608-355-3275.

6. When are Real Estate and Personal Property tax be mailed out?

They are usually sent out by December 15. (Must be posted marked by the 3rd Monday in December)

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1. Am I Eligible to Run for Village Trustee?

If you answer yes to the following:

• Citizen of the United States of America 
• Resident of the Village of Lake Delton
• 18 years of age or older
• Not a convicted felon  
• Effective in 2006 you must be a registered voter of the Village of Lake Delton

2. What do I do first?

December 1 is the first day to register with Clerk-Treasurer-Coordinator and fill out paperwork (ETHCF-1, EL-169, EL-162) before you accept donations or begin campaigning or circulating papers for the spring election.

3. What is the earliest date to circulate nomination papers?

Papers for the spring election, may not be circulated prior to December 1.

4. When is the deadline for filing nomination papers?

They must be filed no later than 5 pm on the first Tuesday in January preceding the election.

5. What is the minimum number of signatures required?

(Get 20% extra) 20

6. Do I need to file campaign finance reports?

If you don’t anticipate accepting contributions, making disbursements, incurring loans, or other obligations exceeding $1,000 and you don’t anticipate accepting contributions exceeding $100 from one source in a calendar year, then you may be exempt from filing campaign finance reports.

7. Who can sign my nomination papers?

• Each signer must live within the Village of Lake Delton.
• Electors must sign their own name unless unable to do so because of physical disability.
• A person may not sign for his or her spouse, or for any other person, even when they have been given a power of attorney by that person.
• Only one signature per person for the same office is valid.
• A complete address, including the municipality of residence for voting purposes, and the street and number, if any, of the residence, (or postal address if it is located in the jurisdiction that the candidate seeks to represent), shall be listed for each signature on the nomination paper.
• The date of the signature must be included.
• The elector must be 18 years of age at the time the paper is signed.

8. Can I purchase a copy of voter’s names and mailing address for Village of Lake Delton, can I get that from the Municipal Clerk?

No, you will need to see information under the Voter Data List tab.

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1. How can I pay for a citation I received in Lake Delton?

If it is before the court date, you can pay via check or cash (must be exact change only) at the Lake Delton Police Department.

You can also pay via credit card by calling 866-480-8552 or you can pay online here. Service fees may be added for phone or online payments. All citations issued by Lake Delton Police Department will show up on the Wisconsin Circuit Court Access website (https://wcca.wicourts.gov/case.html).

LDPD does not accept in-person payments after the court date. If the court date has passed, use the phone number or website above to make a payment or contact the Clerk of Circuit Court at 608-355-3287.

Parking tickets must be paid directly at the Lake Delton Police Department by cash or check only. They can also be mailed to PO BOX 510, Lake Delton WI 53940.

2. Does Lake Delton Police Department have patches or challenge coins available for trade or purchase?

No, LDPD does not have patches or challenge coins for purchase or trade.

3. How do I get a copy of my incident report?

Under the forms section of our website, complete the Open Records Request. If a juvenile is involved, you'll also need to complete the Juvenile Release form. Or, print an Open Records Request Form (PDF). Send the completed form to:

Lake Delton Police Department
Attn: Records
P.O. Box 510
Lake Delton, WI 53940

Please allow up to 10 business days to process your request.

4. How do I get a copy of my vehicle accident report?

Vehicle accident reports (beginning April 2018) are now available online on the CrashDocs website here.

Please allow up to 10 business days to process your request.

5. Where can I obtain a restraining order?

For Wisconsin residents, contact your county Clerk of Courts Office.

Sauk County Clerk of Court's phone number is 608-355-3287. You can visit the Sauk County website here. 

6. Does the Village of Lake Delton have ATV routes?

We do! Certain roads in the Village allow ATV traffic. ATVs are prohibited from 9 p.m. to 6 a.m. and drivers must possess a valid driver’s license and proof of insurance. Open intoxicants are not allowed. ATV/UTV vehicles must operate at the posted speed limit and may not operate at speeds greater than 35 miles per hour. 

7. Where can I obtain a temporary license plate or annual renewal stickers for my vehicle?

Lake Delton Police Department does not offer DOT services. Find the location nearest you by visiting the DMV website here. 

8. Is there a curfew in Lake Delton?

Yes, a curfew for young people is enforced in Lake Delton. Under the ordinance governing this, it is illegal for people under the age of 15 years to be or remain in or on any of the public streets, sidewalks, alleys, or public places of the Village of Lake Delton between the hours of 11 pm and 5 am, unless such person is accompanied by his/her parent, guardian or other individual having custody of such person.

In addition, no person, fifteen through 17 years of age shall be or remain in or upon any of the public streets, sidewalks, alleys, or public places of the Village of Lake Delton between the hours of 11 pm and 5 am, Sunday evening through Friday morning, and between the hours of 1 am and 5 am on Saturday and Sunday morning, unless such person is accompanied by his/her parent, guardian or other individual having custody of such person.

This ordinance does not apply to any person under the age of 18 who is required to use the streets, alleys, or public places of the Village during the hours named, for the purpose of going to or returning from his/her place of employment, but no more than reasonable time shall be allowed for going to and returning from such employment.

It is also unlawful for any parent, guardian, or other individual having custody of any person under the age of eighteen years to allow or permit such person to violate the provisions of this ordinance.

9. What is the parking enforcement in Lake Delton?

There are no parking meters in the Village of Lake Delton. Handicapped, no parking/restricted parking, and trespass parking are all strictly enforced, look for signs. Disabled parking identification cards must be displayed properly by hanging them from the inside rearview mirror of the vehicle unless a special exception has been obtained from the Department of Transportation. Overnight RV parking is not allowed in any place (including Wal-Mart) other than a licensed campground.

Boat launches and beach access points require a parking pass purchase and parking in designated areas only. Look for signs.

Alternate side parking in the Village takes effect on December 1st and runs through March 15th each year. Between the hours of 12 midnight and 6 am, vehicles shall be parked on the even-numbered side of the street on even-numbered days of the month and on the odd-numbered side of the street on odd-numbered days of the month. Please be aware of what day it will be after midnight of the evening you park.

10. Does LDPD do salvage vehicle inspections?

Our office is not currently conducting Salvage Vehicle Inspections.

11. Do you offer fingerprint services?

Fingerprinting services are available through the Lake Delton Police Department for the general public or those applying for professional licenses. The cost is $10 per fingerprint card, cash only. No check or credit card transactions will be accepted. In order to receive the service you must provide a valid U.S. government-issued picture I.D. We utilize Live Scan digital fingerprint machines, as well as classic ink cards.

Fingerprinting services are available Monday through Friday by appointment only. Call 608-254-7571 to set up an appointment.

12. How can I do a ride along with Lake Delton Police Department?

The 1st step is to fill out a Ride Along Application (PDF) (or complete the form under the Forms section of this website) and submit it to the department for approval. After it’s been approved, you’ll be contacted by a staff member to arrange a date for your ride-along.

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1. Who would I contact to fill potholes?

Call the Village Shop at 608-253-5921. If no answer leave a message.

When reporting a pothole, you will need the address where the pothole appears or a cross-street location, your name, and a daytime phone number. Contact information is needed to help clarify the location of the pothole.

2. I have a street light out in front of my home?

Call the Alliant Engery at 1-800-862-6222.

3. The street sweeper hasn’t been by my house?

The street sweeper can be out as early as March every year.  It all depends on the weather.  We usually start once the snow is out of the gutters. All streets will be completed by Memorial Day. We may do one side of the street and come back days later to finish the other side. If by the Thursday before Memorial Day week end your street has not been swept at least once since March.  Please call and leave a message and we will get out there on Friday if weather permitting. 

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1. What do I do when a sewer back-up occurs?

Call the Village Shop 608-253-5921 Monday through Friday between the hours of 7 am and 3 pm. If no answer leave a message. After hours call the Lake Delton Police Department at 608-254-7571 or 608-254-8331.